Products process of delivery the items/goods conditions – Nutridose reserves the right to deliver goods as per logistics capabilities and at their own timeline. Payment confirmation of their total order will be sent by email to the customer. Each client is assigned two cooler bags for the duration of their plan in which we require a chargeable additional fees of AED80 with a maximum duration of 30 days. The two cooler bags must be returned in good condition, otherwise the company has the right to charge extra fees for any damages or lost bags.
All cooler bags and ice packs should be kept outside your door or hand it over to the delivery company for collection. Collected ice bags will be used for next day delivery. Failure to return the same will likely to receive their delivery in a normal paper bag. Delivery is to be made based on the agreed start date & location.
For any change in delivery address, the Client should inform us prior 24 hours.
Delivery time slots are from (5 pm – 11 pm). We could change the timing under any circumstances with a 72 hours’ notice to our client.
Specific timing of delivery is available at an additional cost, depends on location & time.