TERMS OF SERVICE

All clients who have completed their online subscription, sign up or sign up via email, or WhatsApp, or with a team member are deemed to have agreed to these terms and conditions from their registration until the end of their plan and upon renewal.

Nutridose by GOURMET HUB DMCC reserves the right to refuse a client under the following cases:

With any medical condition or health risk such as but not limited to pregnancy, heart diseases, type 1 diabetes, ulcers, colitis, inflammatory bowel and or Chron’s disease, or any other medical conditions.

Nutridose by GOURMET HUB DMCC staff or affiliates does not intend to provide any medical advice, diagnosis or treatment. Therefore, the company, its nutritionists, representative and its affiliates do not take any responsibility and are not liable for any negative outcome of the meal plan for the clients who are suffering with any medical conditions. Always seek the advice of your physician regarding your medical conditions or any other health related matter before signing up for any of the meal plans offered.

Severe gluten allergy, celiac disease, or lactose intolerance.

Our kitchen does not have a dedicated gluten-free or dairy free section. However, the whole team is well trained to ensure separation of gluten containing ingredients from the dishes of gluten-intolerant and celiac customers to reduce risks.

Dislike and allergic to cooked onions & garlic.

Dislike or allergic to gluten, dairy and eggs together; with or without nuts and even extreme dislikes/allergies.

Specific diets: We can’t accommodate specific diets that are not within our listed programs.

Raw and cooked capsicums and tomatoes, depending on the rest of dislikes/allergies (all plans).

Spice allergies e.g. cumin or black pepper (all plans).

Vegetarian modifications to the Athlete meal plans.

Gluten free modifications to the Athlete meal plans.

Nutridose considers any confirmation made online over the phone, SMS, Whatsapp, and email valid and binding.

Nutridose team reserves the right to send emails, whatsapp messages and SMS communications to all clients unless they have been unsubscribed or requested to unsubscribe.

Weight loss is not guaranteed and will vary for each client based on individual weight, metabolism, age, activity level and commitment to the plan.

Nutridose management reserves the right to update or amend these Terms and Conditions at any time without prior notice.

General Terms & Conditions:

Nutridose by by GOURMET HUB DMCC – Sole Proprietorship [NUTRIDOSE] maintains NUTRIDOSE.ae  Website (“Site”). The following are the Terms & Conditions that govern use of the Site (“Terms & Conditions”). By using the Site you expressly agree to be bound by these Terms & Conditions and the NUTRIDOSE.ae privacy policy and to follow these Terms & Conditions and all applicable laws and regulations governing use of the Site. NUTRIDOSE reserves the right to change these Terms & Conditions at any time, effective immediately upon posting on the Site. Please check this page of the Site periodically. We will note when there are updates to the Terms & Conditions at the bottom of the Terms & Conditions. If you violate these Terms & Conditions, NUTRIDOSE may terminate your use of the Site, bar you from future use of the Site, and/or take appropriate legal action against you.

NUTRIDOSE may change, suspend, or discontinue any aspect of the Site at any time. NUTRIDOSE may also, without notice or liability, impose limits on certain features and services or restrict your access to all or portions of the Site. You shall have no rights to the proprietary software and related documentation, if any, provided to you in order to access the Site. You shall have no right to directly or indirectly, own, use, loan, sell, rent, lease, license, sublicense, assign, copy, translate, modify, adapt, improve, or create any new or derivative works from, or display, distribute, perform, or in any way exploit the Site, or any of its contents (including software) in whole or in part.

SITE OPERATION: United Arab Emirates is our Country of Domicile. NUTRIDOSE controls this Site from the U.A.E. NUTRIDOSE makes no representation that this Site is appropriate for use in other locations. If you use this Site from other locations, you are responsible for ensuring compliance with local laws. You may not use, copy, export or re-export any materials from this Site in violation of any applicable laws or regulations, including, but not limited to any U.A.E export laws and regulations.

APPLICABLE LAW

The Laws of the United Arab Emirates shall govern the use of the Site and the Terms & Conditions, without regards to conflict of laws principals. All disputes arising in connection therewith shall be heard only by a court of competent jurisdiction in U.A.E.

CURRENCY OF TRANSACTION

The displayed price and currency selected by you is in United Arab Emirates Dirham (AED), will be the same price and currency charged to the Card and printed on the Transaction Receipt.

PURCHASES

NUTRIDOSE accepts payment by cash, bank transfer, and Visa or Mastercard debit and credit cards in AED for its products and services. All online purchases are also governed by the terms and conditions of respective merchant service providers. Please review respective merchant service provider’s user agreement and privacy policy before entering any transaction. Interpretation. These Terms & Conditions supersede all other written and oral communications or agreements about the subject matters discussed in these Terms & Conditions & Conditions. A waiver or modification of these Terms & Conditions will only be effective if made in writing signed by an authorized officer of NUTRIDOSE by Gourmet Hub.

REPRESENTATIONS BY YOU

By visiting the Site, you represent, warrant and covenant that (a) you are at least 18 years old; (b) that all materials of any kind submitted by you to NUTRIDOSE through the Site or for inclusion on the Site will not plagiarize, violate or infringe upon the rights of any third-party including trade secret, copyright, trademark, trade dress, privacy, patent, or other personal or proprietary rights. The customer using the website who are Minor /under the age of 18 shall not register as a User of the website and shall not transact on or use the website.

PERMITTED USE

You agree that you are only authorized to visit, view and to retain a copy of pages of this Site for your own personal use, that you shall not duplicate, download, publish, modify or otherwise distribute the material on this Site for any purpose other than for personal use, unless otherwise specifically authorized by NUTRIDOSE to do so. You also agree not to deep-link to the site for any purpose, unless specifically authorized by NUTRIDOSE to do so. The content and software on this Site is the property of NUTRIDOSE by Gourmet Hub. The cardholder must retain a copy of transaction records and Merchant policies and rules.

YOUR ACCOUNT

If you use NUTRIDOSE Site, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your account from any devices, and you agree to accept responsibility for all activities that occur under your account or password. The Site shall not be responsible or liable, directly or indirectly, in any way for any loss or damage of any kind incurred as a result of, or in connection with, your failure to comply with this section.

NO COMMERCIAL USE

This Site may not be used by you for any commercial purposes such as to conduct sales, promotion of merchandise or services of any kind. You must obtain NUTRIDOSE prior written consent to make commercial offers of any kind on the Site, whether by advertising, solicitations, links, or any other form of communication. NUTRIDOSE will investigate and take appropriate legal action against anyone who violates this provision, including without limitation, removing the offending communication from the Site and barring such violators from use of the Site.

LINKS AND SEARCH RESULTS

The Site may automatically produce search results that reference and/or link to third party sites throughout the World Wide Web. NUTRIDOSE has no control over these sites or the content within them. NUTRIDOSE does not guarantee, represent or warrant that the content contained in the sites is accurate, legal and/or inoffensive. NUTRIDOSE does not endorse the content of any third party site, nor does it make any representation or warranty about these sites, including that they will not contain viruses or otherwise impact your computer. By using the Site to search for or link to another site, you agree and understand that you may not make any claim against NUTRIDOSE for any damages or losses, whatsoever, resulting from your use of the Site to obtain search results or to link to another site. If you have a problem with a link from the Site, you may notify us at info@nutridose.ae.

TRADEMARK & COPYRIGHT POLICY

Nutridose is a trademarked logo, company, and brand. Any infringement will lead to persecution in UAE courts. Nutridose may terminate the privileges of any user who uses this Site to unlawfully transmit copyrighted material without a license, express consent, valid defence or fair use exemption to do so. If you submit information to this Site, you warrant that the information does not infringe the copyrights or other rights of third parties.

INTELLECTUAL PROPERTY

Although NUTRIDOSE is not responsible for the content, quality or accuracy of data provided by users, compilations of such data, text, information and other materials made available to users through NUTRIDOSE system. The On-line Materials are NUTRIDOSE intellectual property, and are protected by U.S., UAE and international intellectual property laws. The On-line Materials may not be copied or redistributed either in whole or in part without prior written consent.

The On-line Materials are and will remain the exclusive property of NUTRIDOSE. All rights, titles and interests in and to the On-line Materials will be and remain vested solely in NUTRIDOSE. Under no circumstances will you have any right, directly or indirectly, to own, use, copy, loan, sell, rent, lease, license, sublicense, redistribute, assign or otherwise convey the On- line Materials, or any rights thereto, except as expressly and specifically provided in the Terms & Conditions. Nothing in these Terms & Conditions will convey to you any right, title or interest, except that of a license with the express rights and subject to all limitations herein. Nothing in these Terms & Conditions grants you the right, directly or indirectly, to use the On-line Materials to create a product for resale or to use the On-line Materials in any way that competes with NUTRIDOSE.

You acknowledge and agree that NUTRIDOSE will own all rights, titles and interests in and to any copy, translation, modification, adaptation, derivative work or improvement of the On- line Materials made by or for you. At NUTRIDOSE request, you must execute, or obtain the execution of, any instrument that may be necessary to assign these rights, titles or interests to NUTRIDOSE or perfect these rights, titles or interests in NUTRIDOSE name.

DISCLAIMER OF WARRANTY, LIMITATION OF DAMAGES

NUTRIDOSE makes no warranty or representation of any kind, either express or implied, including but not limited to warranty of title or non-infringement or implied warranty of merchantability, fitness for a particular purpose, non-infringement or other violation of rights in relation to the availability, accuracy, validity, reliability or content of these pages and/or the site. NUTRIDOSE also does not make any representation or warranty regarding the accuracy or reliability of any advice, opinion, statement or other information that is submitted, displayed or uploaded through the site by any user.

NUTRIDOSE shall not be liable for any direct, indirect, incidental, special or consequential damages, lost profits or for business interruption arising out of the use of or inability to use this site and/or food and beverage products, even if NUTRIDOSE has been advised of the possibility of such damages. some jurisdictions do not allow exclusion of certain warranties or limitations of liability, so the above limitations or exclusions may not apply to you. The liability of NUTRIDOSE would in such case be limited to the greatest extent of liability permitted by law.

You understand and agree that NUTRIDOSE nor their team members, owners, employees are not liable for any health consequences or medical conditions that arise from consuming NUTRIDOSE food and/or beverages. All food, beverage, lifestyle changes, and nutritional advice should be approved by your medical doctor prior to starting or consuming NUTRIDOSE products and/or services. You understand and agree that NUTRIDOSE is not liable for any hospital fees or any other fees related to your complaints.

VIOLATION OF TERMS & CONDITIONS

You understand and agree that in NUTRIDOSE sole discretion, and without prior notice, NUTRIDOSE may terminate your access to the Site, or exercise any other remedy available and remove any unauthorized user information, if NUTRIDOSE believes that the information you provide has violated or is inconsistent with these Terms & Conditions, or violates the rights of NUTRIDOSE, or any third party, or violates the law. You agree that monetary damages may not provide a sufficient remedy to NUTRIDOSE for violations of these Terms & Conditions and you consent to injunctive or other equitable relief for such violations. NUTRIDOSE may release user information about you if required by law or subpoena.

INDEMNITY

You agree to indemnify and hold NUTRIDOSE, its subsidiaries, affiliates, officers, agents and other partners and employees, harmless from any loss, liability, claim or demand, including reasonable attorneys’ fees, made by any third party due to or arising out of or relating to your use of the Site, including also your use of the Site to provide a link to another site or to upload content or other information to the Site, or your breach of the Terms & Conditions.

LICENCE GRANTED TO YOU

By providing materials to NUTRIDOSE, including by submitting or uploading content or materials for use on the Site you represent and warrant that you or the owner of all rights to such content or materials has expressly granted NUTRIDOSE an irrevocable world-wide right in all languages and in perpetuity to use and exploit all or any part of the content and materials provided by you. NUTRIDOSE may publish and distribute any such submitted content or materials at its sole discretion by any method now existing or later developed. You agree that you shall waive all claims and have no recourse against NUTRIDOSE for any alleged or actual infringement or misappropriation of any proprietary rights in any communication, content or material submitted to NUTRIDOSE. Any communication or materials you send to NUTRIDOSE will be treated as non- confidential and non-proprietary and may be disseminated or used by NUTRIDOSE for any purpose, including, but not limited to, developing, creating, manufacturing or marketing products or services.

ADVERTISING

The Site may contain from time to time advertisements and/or sponsorships. The advertisers and/or sponsors that provide these advertisements and sponsorships are solely responsible for insuring that the materials submitted for inclusion on the Site are accurate and comply with all applicable laws. NUTRIDOSE is not responsible for the acts or omissions of any advertiser or sponsor.

SEVERABILITY

If any provision of the Terms & Conditions is held to be invalid, void or unenforceable, the remaining provisions shall nevertheless continue in full force and effect. Headings & section titles in this Agreement are for convenience and do not define, limit, or extend any provision of this Agreement.

PAUSE OR FREEZE OF SUBSCRIPTION

To freeze your subscription, we require a notification period of 48 hours in advance in order to make all the necessary changes.

Clients with a subscription of 30 days and below, have the right to freeze only once during their 30 days. The balance will be added and updated accordingly. Any break dates submitted by the client in less than 2 business days will be considered as paid wastage.

Pause or Freeze is allowed for 15 days only each 6 months.